Last Updated: February 1st, 2024
Welcome to Nellalink, a service provided by Nellalink Technologies Ltd. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website https://nellalink.com, our web application at https://app.nellalink.com, and our mobile applications available on the Google Play Store and Apple App Store (collectively referred to as the “Services”).
1. Information We Collect
When you use our Services, we may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Date of birth
- Billing and payment details
- Identification documents (if required for verification)
b. Usage Data
- IP address
- Device information (model, operating system, browser type)
- Location data (if enabled)
- App and website usage patterns
- Transaction history
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use your data for the following purposes:
- To provide, maintain, and improve our Services
- To process transactions and payments
- To verify your identity and prevent fraud
- To send updates, promotional offers, and security notifications
- To comply with legal and regulatory requirements
- To analyze usage trends and improve our products
3. How We Protect Your Data
We implement security measures to safeguard your personal information, including:
- Data encryption during transmission and storage
- Secure servers and firewalls
- Multi-factor authentication for account security
- Regular security audits and updates
Despite these measures, no online platform is 100% secure. We encourage you to use strong passwords and be cautious with your account credentials.
4. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information in the following circumstances:
- With service providers: To help us operate our Services, such as payment processors and fraud prevention tools.
- With legal authorities: If required by law, court order, or to enforce our policies.
- With business partners: If we collaborate with third parties to provide additional features.
In case of a business merger, acquisition, or sale, your information may be transferred to the new entity.
5. Your Rights and Choices
You have the following rights regarding your personal data:
- Access & Correction: You can review and update your account information.
- Data Deletion: You may request to delete your account at https://nellalink.com/account-deletion.
- Opt-Out: You can unsubscribe from marketing emails using the link in the emails.
- Restrict Processing: You can request limitations on how we process your data.
To exercise these rights, contact us at [email protected].
6. Third-Party Services
Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies before using their services.
7. Children’s Privacy
Our Services are not intended for children under 13 years old. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, contact us at [email protected], and we will take appropriate action.
8. International Data Transfers
If you access our Services outside your country, your data may be transferred and processed in a country with different data protection laws. By using our Services, you consent to such transfers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest update date will always be reflected at the top of this page. If significant changes occur, we will notify you via email or in-app notifications.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, contact us at:
📧 Email: [email protected]
🌐 Website: https://nellalink.com
By using our Services, you agree to the terms outlined in this Privacy Policy.