At Nellalink Technologies Ltd, we respect your right to manage your account, including the option to delete it when necessary. This page provides instructions on how to permanently delete your Nellalink account and important information regarding the process.
1. How to Delete Your Nellalink Account
If you wish to delete your Nellalink account, follow these steps:
Via the Web or Mobile App
- Log in to your account on https://nellalink.com or the Nellalink mobile app.
- Navigate to Account Settings.
- Select Delete My Account and follow the on-screen instructions.
- Confirm your request by entering your password.
- Your account will be scheduled for deletion.
Via Customer Support
You can also request account deletion by contacting us at [email protected] with the subject “Account Deletion Request” and including the following details:
- Your registered email address
- A brief reason for deletion (optional)
Our team will process your request within 7 business days and confirm via email.
2. What Happens When You Delete Your Account?
🚫 Permanent Deletion: Once your account is deleted, it cannot be recovered.
📂 Data Removal: Your personal data will be erased, except where retention is required by law.
🔗 Active Transactions: Any pending transactions will be canceled before deletion.
📧 Communication: You will no longer receive emails or notifications from Nellalink.
3. Important Considerations
- Legal & Compliance Retention: Certain financial transaction records may be retained for regulatory purposes.
- Third-Party Services: If your account was used with external integrations, you may need to contact those services separately.
4. Need Help?
If you experience any issues deleting your account, contact us at [email protected].